A Facebook Messenger Bot is software that uses artificial intelligence to open and sustain conversations with current and new users on Facebook. Users can simply type out a message to their friends and then the bots will respond to them in much the same way as they would a human friend. Likewise, a Facebook Messenger Bot is software that lives within Facebook Messenger and chats with millions of Facebook Messenger users each day. The latest release of Messenger Bot includes several new features as well as more efficient overall functionality.
The Facebook Messenger Bot now includes a complete range of tools that make it incredibly useful for businesses. It can automatically log into a company's Facebook page, conduct online sales and promotions, update customers on Facebook news, and send email and text messages to customers in need of more information. The new bot has also been streamlined to accommodate additional customer requests. In this way, the Facebook Messenger Bot is now able to handle an unlimited number of requests at one time.
In addition to all of the above, the latest Facebook Messenger Bot also provides a brand new conversational interface. The new interfaces allow Facebook users to directly initiate a conversation with another person. As opposed to having to jump through a series of screens to get to the beginning of a conversation, or having to leave the chat completely to reach out to someone else, now conversations are live and can be immediately started. As you can imagine, having this functionality means that salespeople can initiate a conversation right away without having to wait for a colleague to respond.
In addition to these improved functions, the Facebook Messenger Bot now allows the use of Facebook's marketing emails. These marketing emails can be sent directly from the Facebook application, as well. By using the Facebook Messaging Bot, marketing emails will now be automatically sent out to customers who have chosen to accept them. This means that all it takes is the Facebook Messenger Bot, and your customers are sent a spam email to their inbox! The Facebook Messenger Bot is here to help!
All of the major advantages associated with the Facebook Messenger Bot make it one of the most popular Facebook applications. However, one of its biggest shortfalls is that it only supports sending SMS text messages. Since the introduction of chat Bots, Facebook has been expanding its services to include voice as well as video, which will be coming soon. Having a voice-activated Facebook Messenger Bot means that customers can now chat with their boyfriends, and the bot itself will be speaking to them, just like a real person would.
This feature is incredibly useful to customers. Imagine having a conversation with a business associate while on vacation, or traveling to another country. The Bot can keep the customer informed about local news, weather, events, and even sports scores, so that he or she never misses out on any important news. Even though the customer has chosen not to receive unsolicited advertising via Messenger, he or she will still enjoy being able to chat with other Facebook users about current events in their area.
The Facebook Messenger Bot is also the third most-used app on mobile devices in the world, behind Facebook itself and Google's Android. Because of this, it is constantly receiving updates from the latest Facebook applications and is always ready to respond to user requests. In fact, it was the very first application to introduce Group Chat, allowing people to chat through their Facebook accounts just as if they were speaking in person. Today, over half of all mobile searches on Google bring results to Group Chats, making it one of the biggest changes to the networking platform.
With all of these advantages, it is little wonder that businesses are turning to automated messaging bots for their customer service needs. However, while chat bots have many great uses, it is important to note that not every bot will be successful. Users need to be careful when selecting a Messenger Bot, as some of them may actually be dangerous to use. Bot creators often include an opt-out feature that allows current customers to block a particular bot, but new users may not be aware of this option. In fact, this new functionality is causing new problems, as bot developers are using the functionality of preventing unwanted messages from appearing, in order to gather information about Facebook users.